Rheem Warranty Service and AC Repairs: Understand What’s Covered

Rheem Warranty Service and AC Repairs: Understand What’s Covered

Does it ever seem like your HVAC system breaks down just as the temperatures are heating up?

With spring in full swing and summer just around the corner, many Clearwater homeowners are likely considering AC service or repairs before the Florida heat and humidity becomes unbearable.

As a Rheem Pro Partner, our team at Air Care specializes in Rheem heating and cooling products maintenance, repairs and new system installations. We also service all major HVAC brands.

Today, we will help you discover what’s covered under a Rheem warranty and how to register your HVAC product, submit a claim and receive service or repairs.


But, First: Does Your HVAC Need Service?

Before we jump into the specifics of Rheem warranty agreements, let’s first look at a few signs your HVAC equipment may need service, repairs or a total system replacement:

  • Warm air is blowing out of your vents
  • Your house temperature does not match your thermostat setting
  • Your AC unit cycles on and off constantly
  • There’s humidity present indoors
  • Loud or unusual noises come from your HVAC system
  • Musty odors release from your vents
  • There is a leak or active water in or around your air handler

If you notice one or more of these issues above, contact our team at Air Care for a consultation. We proudly serve households across Pinellas, southern Pasco and western Hillsborough counties.


Rheem Warranty Information & User Manuals

Rheem products are built to last, but even the best products are affected by outside factors and need service repairs. As a result, Rheem backs their HVAC equipment with some of the best warranties in the business, and Air Care is proud to recommend Rheem as their top brand of choice.

Below is a list of Rheem cooling solutions for your home, along with the warranty information and user manuals for each AC equipment series. Please refer to each series manual and documentation for specifics on use, care and warranty coverage:

Prestige Series: Variable Speed (RA20)

Classic Plus Series: Two-Stage (RA17)

Classic Series: Single Stage (RA16)

Classic Series: Single-Stage (RA14**W)

Classic Series: Single Stage (RA14)

Classic Series: Single Stage (RA13)

Visit Rheem.com for more information on Rheem residential air conditioners. If you have questions about Rheem product coverage—or would like advice on which HVAC series is right for you and your home—contact our trustworthy Rheem Pro Partners at Air Care.


How to Register for Warranty Coverage

Rheem Limited Warranty Information

According to the terms of the limited warranty, Rheem will furnish a replacement for any part of the product which fails in normal use and service within the applicable period stated (either 5 or 10 years, based on the product you purchase). Registration is required to redeem coverage.

To register your product or verify your warranty, visit the Rheem Product Warranty Information page on Rheem.com.

Rheem Limited Warranty Coverage is determined as follows:
(a) If the original installation date can be verified by the AC contractor/installer’s invoice, then the Effective Date of warranty coverage is the original installation date as shown on the AC contractor/installer’s invoice. For residential new construction installations, the final occupancy permit or proof of purchase from the builder can be substituted for the AC contractor/installer’s invoice.
(b) If the original installation date cannot be verified by the AC contractor/installer’s invoice or proof of purchase in residential new construction applications, then the Effective Date of warranty coverage is the product’s manufacture date (as verified by the product’s serial number) plus ninety (90) days.

How to Submit a Warranty Claim

Once you notice your Rheem HVAC system may need repair, immediately report any failure covered by the limited warranty to the contractor who installed your product or the distributor.

In normal circumstances, the contractor from whom you purchased the equipment will take necessary action to obtain Rheem replacement parts and repair the system. If the AC contractor is unavailable, contact any local contractor who installs Rheem heating and conditioning products.

Air Care is a Rheem Pro Partner licensed to complete Rheem warranty work. To submit a Rheem warranty claim, contact us today.

Rheem Extended Warranty Information

Rheem prides itself on top-quality, innovative cooling solutions with the latest technology and dependable performance—all backed by great warranties and excellent service and support. In addition to the limited warranty coverage that’s included with every purchased unit, homeowners can purchase additional coverage as well.

With Protection Plus® Extended Service agreement program, you can protect yourself from unexpected, unbudgeted repairs after the limited warranty expires—up to 10 years for Rheem heating and cooling equipment. Rheem Protection Plus benefits include:

  • Complete coverage: Enjoy parts and labor coverage on mechanical and electrical failures
  • One-call convenience: If your unit needs repairs, one call and your participating Protection Plus pro handles it all
  • Transferability: You can transfer your agreement if you sell your home
  • Trusted service: Expertise and service of a Rheem independent pro—like Air Care—for the duration of your agreement
  • Budget protection: You’re protected from the unexpected


Need a Warranty Service?

If you live in the Tampa Bay area, our heating and cooling pros at Air Care are here to service or repair your HVAC system.

To obtain a warranty service—whether on Rheem heating and cooling products or other HVAC brands—reach out to Air Care today. Be sure to have your product serial number handy when you call.

Unsure if your system is under warranty? You’re in luck. Our staff at Air Care has the right resources and tools to point you in the right direction. Contact us today to get the help you need.

“Air Care is amazing. I am fortunate to have found them. (The team) installed our new Rheem. We had a part fail days after the warranty expired; they pled our case. They were so nice; they fixed it for free and fast, saving us quite a bit of cash and sanity. New part updates and they pass on savings. The technician did an emergency call, and there is no exception to the quality, friendliness and professionalism I have come to expect. They take time to explain, go over options, and save us money. I actually look forward to spring and fall service calls (maintenance). The crew is like family. I have nothing to fret or worry about with air and heat. Other companies could learn a lot from the Air Care family. Air Care has real people that really care.” – Linda L. from Pinellas Park

Contact Air Care today.



Rheem.com: Heating and Cooling—Air Conditioners

Rheem Product Warranty Information

Rheem.com: Protection Plus® Extended Service